Medevac & Humanitarian Flights

Medical and humanitarian flights run on a different clock. Permits need to be expedited rather than filed, ambulances need to be on the ramp rather than at the terminal, and every hour of delay has a cost that is not financial. We prioritise these movements across the whole operation and keep working the problem until the aircraft is airborne.

What is included

• Expedited permit applications flagged as medical priority
• Ambulance-to-aircraft transfer coordinated on the ramp
• Hospital liaison at both origin and destination
• Medical crew, oxygen and equipment clearance handled
• Customs and immigration fast-tracked for patient and escorts
• Priority fuel and handling so the turnaround is as short as possible
• Relief and humanitarian cargo clearance and handling
• Continuous operator updates through the whole movement

How it runs

1. 01

   Flagged on receipt

   Medical movements are escalated the moment they arrive and worked by the duty officer directly.

2. 02

   Authorities pushed

   Permits are filed as medical priority and chased by phone until numbers are issued.

3. 03

   Ramp prepared

   Ambulance, medical crew, oxygen and equipment cleared and positioned before the aircraft arrives.

4. 04

   Turned fast

   Fuel, handling and documentation compressed into the shortest safe turnaround.